terrible hard case phone either falls out always if face is outward or it is IMPOSSIBLE to remove from hard case if face is turned backwardl...Another competing brand is better designed and this doesn't happen. I asked Otter to redesign the outer new case and their response is nil.

I'm not sure what you mean about the phone falling out. I don't see how in the world that could happen - my phone was locked tight in there, and Anthony didn't have any problems like that. Are you talking about it falling out of your belt clip, or the phone actually falling out of the case? (the phone only goes in the case one way)

I have no idea what Serena is talking about. You only put the phone in one way. Always falling out? Are you serious? You are obviously not utilizing the case correctly. I could take a hammer to this thing or throw it against a brick wall and it would still be in the case. Learn to use the case before you bash its value.

I understand what Serena is saying. I think what she meant is that when it is in the clip and facing outward (iphone face exposed), it falls out of the clip more easily. It is definitely difficult to get out of the clip when facing inward...very protected, but hard to get out of the clip. In fact, I cannot get it out with one hand and need two to press on the clip holder and phone to push it out. Very easy to reclip though. Overall, the case is very heavy duty and protective, and I like how I can view video with the iphone propped up instead of having to hold it. I've had many cases and am always looking for the latest and greatest...this is definitely one of the better cases despite it's added bulk as compared to other slimmer cases. I love the added screen protection as well.

It's simple to get out with the screen facing the holder (facing your body) you have to press on the middle bottom of the case and pull upwards. It is a VERY well made case, I am yet to put my iphone in it (case arrived before I picked up iphone) it is a great case. Only thing I would suggest would be to remove the window that shows the Apple logo; given some like showing that off it's just another spot for a potential failure, but I could care less about it personally. An amazing case, at a further point a case this size but waterproof would be great. The technology is out there to have waterproof headphone adapters and the membrane that you can speak/hear through but water will not enter. I'm outdoors alot and I get a little edgy using my iphone around water or on kayak/canoe trips.

Yeah and Otterbox makes some cases like that. Not for the iPhone, but they do make watertight cases.

The otterbox for iphone 3G is great. Main thing is protection, esthetics are not that important
(a friend called the otterbox a chastitiy-belt for the iphone LOL ).
One tiny problem. The polycarbonate sheet clings partially to the glas-screen and it looks as if there's a liquid between the screen and the polycarbonate sheet. I tried it with
anti-static cleaners. It worked for a while and then again it started clinging. Any tips ?

Pontiac...to fix that bubble i suggest using the Power Support Anti-Glare Film set for the Iphone 3G, i have this in combination with the OtterBox Defender and it removes that watermark affect and makes it nice and smooth. Others say that you can use baby powder, super lightly on the screen in between and it removes the watermark, i haven't tried this myself, but some say it works well.
Here's a youtube video on how to do this: http://www.youtube.com/watch?v=Im7vvblnzoY

One thing worth trying, I've seen on some phone cases that the protective film can be turned over if it's bubbling too much and the other side doesn't do it so badly. Not sure why, but worth a shot if that's applicable here.