1 - Posted by
jwinograd
on May 27, 2005 - 4:46 pm
No one should buy any Bluetake products unless you are willing to live without any technical support. I've had several problems with my i-PHONO BT420 headset and sent them emails on 4-Mar-05, 5-Mar-05, 13-Mar-05, and two on 12-May-05. The emails went to bluetake@bluetake.com, which is the address generated by their End User Enquiry Form on their website. I've tried both techniques -- filling out the form and sending emails directly. I've never gotten a single reply (and I can't find a phone number for them). I just sent a sixth email today asking them if their company is still in business and, if so, how I get technical support. I haven't heard back and, quite frankly, don't expect to. The headset cost me nearly $200 and I'm very angry that it's not working properly, but even angrier that I can't get any help from the company. Caveat emptor! Regards, Joe
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