1 - Posted by
dragonbiker
on February 1, 2007 - 10:17 am
All I needed to read was the combination of words: Logitech/Mouse/Keyboard, and the hairs on the back of my neck begin to raise just that of a cat arching its back.
I have a Wireless Keyboard/Mouse combo made from Logitech, and while I used to be a strong supporter of them, my experience with their abhorrently useless customerr servic has left a bitter taste in my mouth.
Over a month has gone by, and I have YET to be enabled to return a simple control module with a stuck "Connect" button.
If this product is any product made by Logitech, I shake my head, and pity the next user who has to try and expalin what the "Connect Button" and "Control Module" is, and wait three days for a "????" response.
If it says "Logitech", I advise just walk away, unless of course you like to throw away your money on something that will never have a chance of being repaired.
2 - Posted by
Brian
on February 1, 2007 - 11:21 am
Logitech makes some of the best peripherals on the market. I know it's hard to keep an open mind when a certain company's product breaks on you, but try to keep in mind that the majority of people that use their products don't have a problem with them at all. I've had several Logitech products and I've been very happy with them and I will continue to buy their products in the future (assuming they are just as good). As far as customer service, I've never had a problem with one of their products so I've never had to deal with that.
3 - Posted by
Kurtis
on February 1, 2007 - 12:29 pm
I agree with Brian, I've had nothing but positive experiences with Logitech products. I've used many peripherals from other companies and for me the Logitech products are always hands-down the best. With that said, if you'd like you can email me and I can try to help you resolve your issue with my Logitech contacts.
4 - Posted by
Max Slowik
on February 1, 2007 - 2:52 pm
Bah, screw those two guys, you should totally get into Microsoft and Kensington peripherals. Razer rocks my pants, by the way. (But the Diamondback is better than the Copperhead, don't let 'em fool you.)
I bought a Razer mouse two years ago, it started acting funny, so I emailed 'em. I answered about three questions:
Do you have x driver installed?
Does this problem happen with other computers?
What is the serial number on your mouse?
They gave me an RMA, they didn't care who sold it to me, if I had a receipt, nothing. Just a new, working Diamondback.
5 - Posted by
worthless
on September 10, 2008 - 7:34 am
what a waste of time this review is - this device is clearly made for the photoshop market and this reviewer doesn't even have the latest copy of photoshop
who buys this to use in Word and Excel?
6 - Posted by
Kurtis
on September 10, 2008 - 4:50 pm
'worthless' : Good point. We'll dust the cobwebs off and re-test the NuLOOQ Navigator with Photoshop CS3 and add our testing results to the review. Thanks for taking the time to leave feedback.
Add Comment
To add a comment without being a member, you may omit the password field, but you must enter your name (or nickname) along with your comment. * Denotes required fields.