Altec Lansing 5.1 Surround Sound for Xbox - no Surround

[joel]

Here is the given - I have an Altec Lansing 5.1 Surround Sound speaker system, 27" RCA TV, Xbox. At the house I previously lived at a month ago all systems were go. I had great sound and had no problems.

Now, upon moving - I finally set up my Xbox, TV, speakers. Now I also have a Direct TV receiver in the mix. Here is the problem. After hooking everything up - all I can get is stereo sound - both R and L speaks. When I put it into Surround all I get is the middle speaker. I have done the remote test and all speakers kick in. I have reconfigured the wires every way and still I cannot get any Surround at all. At one point I had the Red and White wires go directly into the Direct TV receiver and had amazing Surround - yet nothing when I turned on the Xbox. I have even unplugged everything and set it up the way it was pre Direct TV and had the same sound problems. The only other thing I can think of is that something is wrong with the Subwoofer where everything plugs into. If anyone can give me a step by idiot step on why I am unable to get anything going - please help me out.

thank you in advance


joel

[JokesterX]

This may sound stupid, and I'm sure you already checked, but did you make sure the Xbox was still set up for surround? I had the same problem and that was what fixed it in the end.

[joel]

for some reason i may have lapse memory - but how do you set up the xbox with surround - is that done with the xbox at its main menu? because i have tried that repeatedly and it only allows me to set up the video aspect not the audio aspect -

thanks

jp

[JokesterX]

In the main menu go to settings then to audio then select the surround mode that fits your system, which should be dolby surround.

[joel]

ok - now i know why i didnt set up the audio portion on the systems for the xbox - the option to choose audio is missing on my xbox dashboard - i have already tried to contact xbox support but i haven't had any response yet - all i have is xbox live, music, memory and video - what the hell happened to my audio option - weird. if you have insight let me know what to do - thanks for your previous responses


joel

[JokesterX]

You should have a settings menu on the main dashboard menu. On both my Xbox's it's arranged like so: Memory, Music, Xbox Live, Settings. In the settings I have Clock, Language, Audio, Video, Network Settings, Auto Sign-in, Parental control, Auto Off, System Info. I don't see any reason why yours should be different unless you installed a mod chip and overwrote the dashboard somehow. I'm not sure it's gonna help but maybe a call to the support line would help.

[joel]

jokester - thanks for your input - i do believe its a support issue - and no i didnt add any mod chip - i barely know how to plug the thing in -

thanks again

maybe i will see you online in the future - name is mannanmaclir

cant wait for halo 2


joel