Brian
03-30-2007, 12:42 AM
LEAKED: Geek Squad's Troubleshooting Manual (http://www.thetechlounge.com/news/11380/LEAKED+Geek+Squads+Troubleshooting+Manual/)
"Here's the manual the Geek Squad uses to troubleshoot your computer when you bring it to Best Buy.
Most of the stuff is pretty basic, "check for distended capacitors," "check for dust," "Run PC Doctor," "check for viruses and spyware." The manual seems to be from 2004.
. . .
As an introductory primer on fixing your own computer, it's not bad. Good to give to your clueless parent. After all, why pay some kid working on his GRE $59 to troubleshoot your computer when you can DIY? And for more advanced problems, you may want to either have your computer manufacturer look at it (assuming it's still under warranty), or take it to your local, independent, repair shop.
Thank you Consumerist. You know, a few years ago if you didn't know how to change the oil in your car you had better have had a damn good reason. Like not having <em>hands</em>. Computer maintenance is the same thing for a different decade. This stuff should get taught in high school, like automotive maintenance <em>used</em> to be taught in high school. Of course, that was one great way to loose your hands. . ."
Read full story here (http://www.consumerist.com/consumer/best-buy/leaked-geek-squads-troubleshooting-manual-247847.php)
"Here's the manual the Geek Squad uses to troubleshoot your computer when you bring it to Best Buy.
Most of the stuff is pretty basic, "check for distended capacitors," "check for dust," "Run PC Doctor," "check for viruses and spyware." The manual seems to be from 2004.
. . .
As an introductory primer on fixing your own computer, it's not bad. Good to give to your clueless parent. After all, why pay some kid working on his GRE $59 to troubleshoot your computer when you can DIY? And for more advanced problems, you may want to either have your computer manufacturer look at it (assuming it's still under warranty), or take it to your local, independent, repair shop.
Thank you Consumerist. You know, a few years ago if you didn't know how to change the oil in your car you had better have had a damn good reason. Like not having <em>hands</em>. Computer maintenance is the same thing for a different decade. This stuff should get taught in high school, like automotive maintenance <em>used</em> to be taught in high school. Of course, that was one great way to loose your hands. . ."
Read full story here (http://www.consumerist.com/consumer/best-buy/leaked-geek-squads-troubleshooting-manual-247847.php)