The first products to come out of the Blue Label process are laptops, one each from HP and Toshiba. Best Buy talked to its customers about their "ideal laptop" and learned that consumers wished for longer battery life, a thin and lightweight design, an illuminated keyboard, more optimal screen size and superior warranty support.
In response, Best Buy worked with HP and Toshiba to create exclusive laptops that are less than 1.5 inches thick, weigh less than 5 pounds, feature an exclusive exterior design, a backlit keyboard and come with a two-year warranty at no extra charge. In addition, the laptops feature 30 days of support from Geek Squad, Best Buy's team of Agents and Installers who assist with set-up and troubleshooting of Best Buy-purchased products.
It'd be sweet if you could custom configure a range of notebooks based on a list of ever-evolving options that Best Buy / whoever discovered to be favorable add-ons. Think Dell except products driven by customer feedback. Also think Luby's, except you get a computer with all the fixin's that you could ever want. And you can't eat the computer. Unless you're into that kind of thing.
Would that be more or less extreme than veganism? I have great respect for either group. It's gotta be a tough life.